1.0 CATERING SERVICES [JANUARY / 2022]
1.1.CATERING SERVICES IN TRAINS
| Total No. of SER owned Mail/Exp. Train. | No. of Trains withoutPantry Cars | Trains Provided with Pantry Cars |
| 99 pairs | 65 pairs | 30+4 pairs=34(3 mini pantry & 1 TSV) |
NB: (i) E-Catering services are now available in Mail/Express Trains functioning over of SER(Managed by IRCTC).
1.2. CATERING SERVICES AT STATIONS
| STATIC | Railway | Departmental Units | Nil |
| Contractual (Under control of Division) | ·Refreshment Rooms - [ Muri (Veg) , Muri (Non-Veg),]Adra, Bankura, Purulia , [CKP (Veg), CKP( Non-Veg) ]. ·Catering stalls & trolleys, Fruit & Fruit Juice stalls / trolleys andKhomchas /Dallah, HPMC stalls , Milk stalls. ·Curio/Misc Stall/Trolley,Genl.-cum-Medicine Stall. ·Book stalls/Trolleys/Table ·Multipurpose Stalls. ·WVM – 01 no. at Tatanagar ·AVMs -Nil |
| IRCTC | ·Food Plaza/s - Kharagpur, Tatanagar (02 Nos), Rourkela, Jharsuguda, Bokaro Steel City.and Ranchi ·Fast Food unit/s - , Purulia , Bankura, Chakradharpur ; [ FFU at Hatia – at present Closed :Due to Expiry of Contractual Period & no tender finalized by IRCTC as yet.] ·Refreshment Roomsat - [RNC (Veg.), RNC (Non-Veg.), Hatia (RR) - functioning] andRR at BKSC (functioning)- [Though Documents/Papers for RR handed over to IRCTC but RR/BKSC physically to be accepted by IRCTC/EZ after finalization of Court Case] ·Jan Ahaar – KGP, TATA, JSG & Hijli. ·Water Vending Machines (WVM) - 43 Nos. ·Base Kitchens - at KGP and BLS Station. [Sketch Plan for Base Kitchen at RNC station–handed over to IRCTC/EZ on Sept/2019 but it has been returned back by IRCTC/EZ on December/2021..] ·Cell Kitchen –( ROU converted as RR and Awarded as Reft. Room by IRCTC) |
2.Major Catering Units
| S N | Type of Unit | No | Stations | Managed By |
| 1 | Jan Aahar | 4 | Kharagpur (24.04.22), Tatanagar (23.02.22), Jharsuguda (up to June/2026) Hijli (opened on 13.07.21) | IRCTC |
| 2 | Base Kitchen | 2 | Kharagpur, Balasore (up to 24.02.22). | IRCTC |
| 3 | Cell Kitchen | 0 | | IRCTC |
| 4 | Refreshment Rooms at‘A’ category Stations | 5 | Ranchi (2) , -[Validity of all RR Expired, Both RR of RNC is Closed presently] Hatia (1) – Unit Awarded to M/s Tasty Food by IRCTC/EZ on 14.07.2021 Bokaro (RR-1 no.) - Handed over on 05.10.2018 along with Litigation (i.e. with Arbitration Case) by division. [But, Arbitration Case went in favour of Party and now it is under Court case at High Court /Ranchi - with division. IRCTC - Physically not accepted the same. Advised after Court Case is over they will take the Unit Physically. IRCTC/EZ has again approached to take over the same on 19/08/21]ROU-1 | IRCTC |
| 5 | Food Plazas | 7 | Kharagpur [13.07.20], Tatanagar- [Two(2) nos) [21.4.25 and 13.03.23], Rourkela- [10.02.22], Bokaro [ 05.11.22],Ranchi [08.10.27] & Jharsuguda [19.11.21](Closed) | IRCTC |
| 6 | Fast Food Units | 4 | Bankura [31.3.24], Purulia [28.11.22], Chakradharpur [21.4.25]& [ Hatia – Closed] | IRCTC |
| 7 | Water Vending Machines | 43+1 = 44 | Tatanagar (8), Rourkela (6), Chakradharpur (2), Jharsuguda (3), Hatia (2), Ranchi (6), KGP (8), BLS (3), MDN (2), Digha (1), Hijli (1), SHM(1).[LOA issued by IRCTC with Validity up to July/2021 with 3 years renewal/extension].[ All WVMs (8 nos) of Adra division’s has been Terminated by IRCTC/EZ ] | IRCTC |
| Tata Nagar(1) [Validity Extended - Renewal under process by CKP division] | S E Rly |
| 8 | AVMs | nil | Blue Print for AVMs approved & sent to Divisions on October/ 2020 . | SERly |
NB :Sketch Plan for One Base Kitchen at RNC station–handed over to IRCTC/EZ onSept / 2019 but yet to be finalized.
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3. Minor Catering Units over SE Railway
| S.No. | Type of Unit | No. |
| 1 | Refreshment Rooms - ( at B category = 05andat D category = 02) [CKP [(2 nos)- Veg and Non Veg.)- (Expired & under Arbitration Case)], BQA-1 (Expired & under Court Case), PRR-1 (up to 24.6.24), Adra (Newly allotted–Validity up to 15.03.2025) and Muri- 2 nos (Veg and Non Veg.)- ( Valid up to -18.6.24 and 16.7.25) respectively] | 07 |
| 2 | Milk Stalls at stations | 41 |
| 3 | OtherMinorCateringunits | 248 |
| 4 ` | HPMC Stalls | 02 |
4. Non- Catering Units over S E Railway
| 1 | Book Stalls (Including Philanthropic ) | 11 |
| 2 | Misc /Curio Stall or Trolley | 01 |
| 3 | Genl.- cum - Medicine stall | 01 |
| 4 | Multi-Purpose Stalls | 41 |
5.New Catering Policy – 2017
- IRCTC has taken over all mobile units and all Kitchen Units:viz. Cell Kitchen, Base
Kitchen, Jan Aahar& all Refreshment rooms at A and above category of stations
- Accordingly, 12Mobile catering units , 3 Jan Ahaar, 4 Refreshment Rooms at A Stations,2 Base Kitchens, 1 Cell Kitchen and Sketch Plan for Base Kitchen at RNC station handedover to IRCTC/EZ -as per Catering Policy-2017 except RR/BKSC. [RR/BKSC was handedover to IRCTC on Oct. /2018 by division but as the Arbitration Case went against Railway–
it was not physically accepted by IRCTC/EZ. Now, it is under Court Case at High Court/Ranchi. IRCTC advised they will accept the same after litigation is over. Again requested totake over the same as per RB’s guideline. ]
NB : All Mobile & Static Major Catering Units (except Bokaro) handed over to IRCTC with Tri-Partite Agreement and Bi - Partite Agreement have also been done between Railway and IRCTC/EZ withintimation to Railway Board on 2020
6.INSPECTION OF CATERING SERVICES:[January /2022]
| Type of Unit | Inspection conducted on Units under Zonal Railway | Inspection conducted on Units Under IRCTC |
| Cumulative no. of Inspections conducted during the current Financial Year | Cumulative no. of Inspections conducted during the current Financial Year |
| Officers | Staff | Total | Officers | Staff | Total |
| Rajdhani | x | x | x | 0 | 0 | 0 |
| Shatabdi | x | x | x | x | x | x |
| Duronto | x | x | x | 0 | 0 | 0 |
| Other Trains | x | x | x | 20 | 152 | 172 |
| Major Static Units | 1 | 1 | 2 | 9 | 36 | 50 |
| Minor Static Units | 95 | 395 | 490 | x | x | x |
| TOTAL | 96 | 396 | 492 | 24 | 188 | 222 |
NB: At Present, Rajdhani & Duronto Exp. are running as Spl Train, i.e. It is shown under Other Trains- as advisedverbally by Rly. Board.
7.Testing of FOOD SAMPLES [January / 2022]
| Type of Samples | No. of Samples Collected | Results of Test Conducted on samples during Current Financial Year | Action Taken |
| During Current Month | Cumulative for the Current Financial Year | No of Samples Passed | No of samples Failed |
| Food & Eatables [Under FSSA & QC] | (0+51)51 | [12+ 395] | 398 | 00 [00 +00] | |
| Packaged Drinking Water [Under FSSA & QC] | 26 | 175 | 160 | 02 | Advise Division to take necessary action. |
NB : No. of test results do not tally with no. of samples collected as some results are awaited.
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