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Levy of Clerkage Charge
Unused tickets on which no reservation has been made
Unused tickets on which reservation has been made
Unused Waitlited or RAC tickets or Waitlisted
Cancellation of E.Tickets
Refund on Tatkal Tickets
Refund on tickets booked against Military / Other Forces Warrants
Refund on tickets purchased on Credit Card
Refund of Security deposite for booking of Special Coaches and Train
Postponement or Preponement of journey on a reserved RAC or Waitlisted tickets
Non- commencement or missing of journey due to late running of trains
Lost , Misplaced , Torn or Mutilated Tickets
Application for refund PRS tickets in other circumstances
Cancellation charge when reservation for starting journey is confirmed and onward journey is not confirmed
Change of journey from lower class to higher class


 
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Refund of certain fare on failure to provide air-conditioning facility in air-conditioned coaches

 Refund of certain fare on failure to provide air-conditioning facility in air-conditioned coaches

(1) Where the air-conditioning facility could not be provided for a portion of journey , refund on tickets issued for air- conditioned coaches shall be granted for such portion on the following basis , namely :-

          a) If the ticket is for air-conditioned first class , the difference between the air-conditioned first class fare and first class fare .

          b) If the ticket is for air-conditioned sleeper / air-conditioned 3tier sleeper class , the difference between air - conditioned sleeper / air-conditioned 3tier sleeper class fare and sleeper class fare ( Mail and Express)

            c) If the ticket is for air-conditioned chair car , the difference between air-conditioned chair car fare and second class fare ( Mail and Express )

             d) if the ticket is for executive class , the difference between the notified executive class fare for the concerned section and the first class fare ( Mail and Express ) for the concerned distance of that section.

(2) The refund of difference of fare under sub item (1) of Item (13) shall be granted at the destination station on production of the ticket along with a certificate from the conductor or the coach and stations between which the air- conditioning facility was not provided and is presented within twenty hours of arrival of the train .   





Source : South Eastern Railway CMS Team Last Reviewed on: 16-04-2014  


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