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Levy of Clerkage Charge
Unused tickets on which no reservation has been made
Unused tickets on which reservation has been made
Unused Waitlited or RAC tickets or Waitlisted
Cancellation of E.Tickets
Refund on Tatkal Tickets
Refund on tickets booked against Military / Other Forces Warrants
Refund on tickets purchased on Credit Card
Refund of Security deposite for booking of Special Coaches and Train
Non- commencement or missing of journey due to late running of trains
Lost , Misplaced , Torn or Mutilated Tickets
Application for refund PRS tickets in other circumstances
Cancellation charge when reservation for starting journey is confirmed and onward journey is not confirmed
Change of journey from lower class to higher class
Refund of certain fare on failure to provide air-conditioning facility in air-conditioned coaches


 
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Postponement or Preponement of journey on a reserved RAC or Waitlisted tickets

Postponement or postponement of journey on a reserved , RAC or wait listed ticket


(i) The postponement of journey on confirmed or RAC or waitlisted ticket shall be allowed in the same class and for the same destination or any higher class by the same train or by any other train for any subsequent days , subject to condition that :-

(a) The ticket is surrendered during the working hours of reservation office and at least forty eight hours before the scheduled departure of the train in which originally booked .

(b) The confirmed or RAC or waitlisted accomodation is available in the train in which fresh reservation is required .

(c) In case of confirmed ticket , fresh reservation fee for the class for which reservation is required , is paid :and .

(d) In case of RAC or waitlisted ticket , clerkage charge is paid .

(ii) The preponement of journey on confirmed or RAC or witlisted ticket shall be allowed in the same class and for the same destination or any higher class by the same train or by any other train for any earlier days , subject to condition that -

(a) The ticket is surrendered during the working hours of reservation office and at least forty eight hours before the scheduled departure of the train in which originally booked :

(b) The confirmed or RAC or waitlisted accomodation is available in the train in which fresh reservation is required :

(c) In case of confirmed tickets , fresh reservation fee for the class for which reservation is required , is paid : and .

(d) In case of RAC or waitlisted ticket , clerkage charge is paid .

(iii) In case of differences in fares for originally booked journey and revised journey , the difference of fare shall be refunded or recovered , as the case may be , subject to the provisions under sub-items (i) & (ii) of item (7) above .

(iv) The postponement or preponement of jopurney under the sub-items (i) & (ii) of item (7) shall be allowed only once .

(v) The postponement or preponement of journey on normal train ticket other that Tatkal ticket shall not be applicable against Tatkal Quota even on payment of Tatkal charges.




Source : South Eastern Railway CMS Team Last Reviewed on: 16-04-2014  


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