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   Commercial
      Leveraging of Technology
         Rules / Policy
            Refund of fare
               Refund on Tatkal Tickets
Levy of Clerkage Charge
Unused tickets on which no reservation has been made
Unused tickets on which reservation has been made
Unused Waitlited or RAC tickets or Waitlisted
Cancellation of E.Tickets
Refund on tickets booked against Military / Other Forces Warrants
Refund on tickets purchased on Credit Card
Refund of Security deposite for booking of Special Coaches and Train
Postponement or Preponement of journey on a reserved RAC or Waitlisted tickets
Non- commencement or missing of journey due to late running of trains
Lost , Misplaced , Torn or Mutilated Tickets
Application for refund PRS tickets in other circumstances
Cancellation charge when reservation for starting journey is confirmed and onward journey is not confirmed
Change of journey from lower class to higher class
Refund of certain fare on failure to provide air-conditioning facility in air-conditioned coaches


 
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Refund on Tatkal Tickets


                                                                           REFUND ON TATKAL TICKETS  


i) No refund of fare shall be admissible on confirmed Tatkal ticket .

ii) In case of Tatkal ticket on waitlist , refund of fare shall be granted in accordance with Item (4)above .

iii) In case on a party Tatkal ticket or a family Tatkal ticket issued for travel for more than one person , some persons have confirmed reservation and others on waiting list , full refund of fare , less clerk age , shall be admissible for confirmed passengers also provided that the entire Tatkal ticket is surrendered for cancellation within six hours before the scheduled departure of the train or up to two hours of the actual departure of the train . 




Source : South Eastern Railway CMS Team Last Reviewed on: 14-04-2014  


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