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   Commercial
      Passenger Service & Catering
         Catering service in Trains
            January 2022


 
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January 2022

1.0 CATERING SERVICES [JANUARY / 2022] 

1.1.CATERING SERVICES IN TRAINS

 

Total No. of SER owned Mail/Exp. Train.

No. of Trains withoutPantry Cars

Trains Provided with Pantry Cars

99 pairs

65 pairs

30+4 pairs=34(3 mini pantry & 1 TSV)

NB: (i) E-Catering services are now available in Mail/Express Trains functioning over of                              SER(Managed by IRCTC).

1.2. CATERING SERVICES AT STATIONS

 

STATIC

Railway

Departmental Units

Nil

Contractual

(Under control of Division)

·Refreshment Rooms - [ Muri (Veg) , Muri (Non-Veg),]Adra, Bankura, Purulia , [CKP (Veg), CKP( Non-Veg) ].

·Catering stalls & trolleys, Fruit & Fruit Juice stalls / trolleys andKhomchas /Dallah, HPMC stalls , Milk stalls.

·Curio/Misc Stall/Trolley,Genl.-cum-Medicine Stall.

·Book stalls/Trolleys/Table

·Multipurpose Stalls.

·WVM – 01 no. at Tatanagar

·AVMs -Nil

IRCTC

·Food Plaza/s - Kharagpur, Tatanagar (02 Nos), Rourkela, Jharsuguda, Bokaro Steel City.and Ranchi

·Fast Food unit/s - , Purulia , Bankura, Chakradharpur ;

[ FFU at Hatia – at present Closed :Due to Expiry of Contractual Period & no tender finalized by IRCTC as yet.]

·Refreshment Roomsat - [RNC (Veg.), RNC (Non-Veg.), Hatia (RR) - functioning] andRR at BKSC (functioning)- [Though Documents/Papers for RR handed over to IRCTC but RR/BKSC physically to be accepted by IRCTC/EZ after finalization of Court Case]

·Jan Ahaar – KGP, TATA, JSG & Hijli.

·Water Vending Machines (WVM) - 43 Nos.

·Base Kitchens - at KGP and BLS Station.

[Sketch Plan for Base Kitchen at RNC station–handed over to IRCTC/EZ on Sept/2019 but it has been returned back by IRCTC/EZ on December/2021..]

·Cell Kitchen –( ROU converted as RR and Awarded as Reft. Room by IRCTC)

 

2.Major Catering Units

 

S N

Type of Unit

No

Stations

Managed By

1

Jan Aahar

4

Kharagpur (24.04.22), Tatanagar (23.02.22), Jharsuguda (up to June/2026) Hijli (opened on 13.07.21)

IRCTC

2

Base Kitchen

2

Kharagpur, Balasore (up to 24.02.22).

IRCTC

3

Cell Kitchen

0

IRCTC

4

Refreshment Rooms at‘A’ category Stations

5

Ranchi (2) , -[Validity of all RR Expired, Both RR of RNC is Closed presently]

Hatia (1) – Unit Awarded to M/s Tasty Food by IRCTC/EZ on 14.07.2021

 

Bokaro (RR-1 no.) - Handed over on 05.10.2018 along with Litigation (i.e. with Arbitration Case) by division. [But, Arbitration Case went in favour of Party and now it is under Court case at High Court /Ranchi - with division. IRCTC - Physically not accepted the same. Advised after Court Case is over they will take the Unit Physically. IRCTC/EZ has again approached to take over the same on 19/08/21]ROU-1

IRCTC

5

Food Plazas

7

Kharagpur [13.07.20], Tatanagar- [Two(2) nos) [21.4.25 and 13.03.23], Rourkela- [10.02.22], Bokaro [ 05.11.22],Ranchi [08.10.27] & Jharsuguda [19.11.21](Closed)

IRCTC

6

Fast Food Units

4

Bankura [31.3.24], Purulia [28.11.22], Chakradharpur [21.4.25]& [ Hatia – Closed]

IRCTC

7

Water Vending Machines

43+1 = 44

Tatanagar (8), Rourkela (6), Chakradharpur (2), Jharsuguda (3), Hatia (2), Ranchi (6), KGP (8), BLS (3), MDN (2), Digha (1), Hijli (1), SHM(1).[LOA issued by IRCTC with Validity up to July/2021 with 3 years renewal/extension].[ All WVMs (8 nos) of Adra division’s has been Terminated by IRCTC/EZ ]

IRCTC

Tata Nagar(1) [Validity Extended - Renewal under process by CKP division]

S E Rly

8

AVMs

nil

Blue Print for AVMs approved & sent to Divisions on October/ 2020 .

SERly

NB :Sketch Plan for One Base Kitchen at RNC station–handed over to IRCTC/EZ                         onSept / 2019 but yet  to be finalized.

:2:

3. Minor Catering Units over SE Railway

 

S.No.

Type of Unit

No.

1

Refreshment Rooms - ( at B category = 05andat D category = 02)

[CKP [(2 nos)- Veg and Non Veg.)- (Expired & under Arbitration Case)], BQA-1 (Expired & under Court Case), PRR-1 (up to 24.6.24), Adra (Newly allotted–Validity up to 15.03.2025) and Muri- 2 nos (Veg and Non Veg.)-

( Valid up to -18.6.24 and 16.7.25) respectively]

07

2

Milk Stalls at stations

41

3

OtherMinorCateringunits

248

4 `

HPMC Stalls

02

 

4. Non- Catering Units over S E Railway

 

1

Book Stalls (Including Philanthropic )

11

2

Misc /Curio Stall or Trolley

01

3

Genl.- cum - Medicine stall

01

4

Multi-Purpose Stalls

41

5.New Catering Policy – 2017

- IRCTC has taken over all mobile units and all Kitchen Units:viz. Cell Kitchen, Base

Kitchen, Jan Aahar& all Refreshment rooms at A and above category of stations

- Accordingly, 12Mobile catering units , 3 Jan Ahaar, 4 Refreshment   Rooms at A Stations,2 Base Kitchens, 1 Cell Kitchen and Sketch Plan for Base Kitchen at  RNC station handedover to IRCTC/EZ -as per Catering Policy-2017 except RR/BKSC. [RR/BKSC was handedover to IRCTC on Oct. /2018 by division but as the Arbitration Case went against Railway– 

it was not physically accepted by IRCTC/EZ. Now, it is under Court Case   at High Court/Ranchi. IRCTC advised they will accept the same after         litigation is over. Again requested totake over the same as per RB’s         guideline. ]

 

NB : All Mobile & Static Major Catering Units (except Bokaro) handed over to IRCTC with              Tri-Partite Agreement and  Bi - Partite Agreement have also been done between                       Railway and IRCTC/EZ withintimation to Railway Board on 2020

 

 

6.INSPECTION OF CATERING SERVICES:[January /2022]

 

Type of Unit

Inspection conducted on Units under Zonal Railway

Inspection conducted on Units Under IRCTC

Cumulative no. of Inspections conducted during the current Financial Year

Cumulative no. of Inspections conducted during the current Financial Year

Officers

Staff

Total

Officers

Staff

Total

Rajdhani

x

x

x

0

0

0

Shatabdi

x

x

x

x

x

x

Duronto

x

x

x

0

0

0

Other Trains

x

x

x

20

152

172

Major Static Units

1

1

2

9

36

50

Minor Static Units

95

395

490

x

x

x

TOTAL

96

396

492

24

188

222

NB: At Present, Rajdhani & Duronto Exp. are running as Spl Train, i.e. It is shown under                  Other Trains- as advisedverbally by Rly. Board.

 

7.Testing of FOOD SAMPLES [January / 2022]

 

Type of Samples

No. of Samples Collected

Results of Test Conducted on samples during Current Financial Year

Action Taken

During Current Month

Cumulative for the Current Financial Year

No of Samples Passed

No of samples Failed

Food & Eatables

[Under FSSA & QC]

(0+51)51

[12+ 395]

398

00

[00 +00]

 

Packaged Drinking Water

[Under FSSA & QC]

26

175

160

02

Advise Division to take necessary action.

 

NB : No. of test results do not tally with no. of samples collected as some results are                         awaited.

 

                                            *********************************************

 





Source : South Eastern Railway CMS Team Last Reviewed : 24-02-2022  


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