Item No | Description | Comment of Railways |
4(b)(i) | Particulars of Organization, functions and duties | ►S.E.Railway Organization Structure
►Functions |
4(b)(ii) | Power and duties of officers and employees | The duties performed by Officers are of Supervisory & decision making nature. The detailed duty list is given on the concerned department/division page .
►Schedule of Powers (SOP) |
4(b)(iii) | Procedure followed in the decision making process
including channels of supervision and accountability | The Procedures/norms set for discharge of functions is as per the provision contained in various Codes/Manuals/Acts.
►Railway Board Directorates |
4(b)(iv) | Norms set for the discharge of functions | The norms for discharge of functions are stipulated in the documents like Vigilance notices, transfer policies, DAR, promotion rules, refund rules, claims etc which can be found on Indian Railways website under different Directorates .
►Railway Board Directorates |
4(b)(v) | Rules, regulations, instructions, Manuals & Records used for discharging its functions | Documents are available on Indian Railway website
►Railway Board Directorates , Codes & Manuals |
4(b)(vi) | Statement of the categories of documents held by it or under its control | Documents are available on Indian Railway website under different directorate.
►Railway Board Directorates |
4(b)(vii) | The particulars of any arrangement that exists for consultation with, or representation by, the members of
the public in relation to the formulation of its policies or implementation there of. | ►Zonal Railway Users’ Consultative Committee ( ZRUCC) is functioning to give suggestion at Zonal level. |
4(b)(viii) | A statement of the boards, councils, committees and other bodies constituted | Formal and Informal Consultative Committee of Hon’ble MPs (constituted by the Ministry of Parliamentary Affairs) visits hold discussions internally. Its meetings and the minutes thereof are not open/accessible to public. |
4(b)(ix) | The directory of its employees and its officials | ►S.E. Rly. Telephone Directory. |
4(b)(x) | Monthly remuneration received by each officer and employee, including the system of compensation as provided in its regulations | ►Remuneration received by officers & employees of S.E.Rly |
4(b)(xi) | The budget allocation to each Department indicating the particulars of all plans, proposed expenditure, and reports on disbursements made. | The budget allocation is available at www.indianrailways.gov.in under the Railway Board Directorate. |
4(b)(xii) | The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes | As per the Railway Board’s guidelines and instructions given from time to time. |
4(b)(xiii) | Particulars of recipients of concessions, permits or authorizations granted by the Institute. | Details regarding concessions to passengers are published every year in the Railway Time Tables. |
4(b)(xiv) | Details in respect of the information, available to or held by it, reduced in an electronic form | Information relating to organisation, its evolution, passenger information, train information, availability of accommodation, status of tickets, internet booking of tickets is available on Central Railway website, www.ser.indianrailways.gov.in.
Code and manuals are available on Indian Railways web site at ►Railway Board Directorates |
4(b)(xv) | The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use | The information relating to the facilities available to the rail users are disseminated through the Railway Time tables, Railway website (such as, www.indianrailways.gov.in & www.ser.indianrailways.gov.in , and the facilitation centre. The following methods are also adopted by the Railways for the dissemination of the information through : Website Gazettes Print Media Electronic media Announcements Newspapers Notice Boards Printed Manuals
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4(b)(xvi) | The names, designations and other particulars of the Public Information Officers | Details are available on South Eastern Railway website www.ser.indianrailways.gov.in
►Information Officers |
4(b)(xvii) | Such other information as may be prescribed | Information related to Tenders, Press Releases, Employment Notifications, Important News etc. are also available on www.ser.indianrailways.gov.in |
