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Citizen Charter

• Citizen Charter of Passenger Services
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  • SWATCH RAIL SWATCH BHARAT MISSION
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      • SWACCH BHARAT MISSION CKP
• Kharagpur
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    • KHARAGPUR STATION
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• Ranchi
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  • ECO-SMART STATIONS OF RNC DIVISION
    • Ranchi
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Department

• Accounts
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    • Reservation
      • COMPUTERIZED RESERVATION
      • Rail Travelers Service Agents
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    • Booking of Luggage & Parcel.
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    • Other Information
      • Platform Ticket
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    • Rail Travel Concession
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      • Rail Travel Concession available to various categories of passengers
    • Amenities
      • Bed- Rolls
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      • Amenities Available at Selected Stations
      • Catering Arrangements on Trains of S.E.Rly
      • Catering Arrangements
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      • List of Major & Minor Static Catg Units Over S.E.Rly
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  • Freight & Parcel
    • Freight & Marketing
      • Circulars & Clarification
      • Miscellanous
      • Position of SERly
    • Parcel & Luggage
      • Freight Marketing Circulars
      • Parcel Table
  • Citizen’s Charter
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  • News & Updates
    • PREMIUM SPECIALS
    • Diwali Spl
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      • 12891
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      • 22887 ( HWH - YPR )
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  • Goods
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      • 3
      • Outstanding
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  • FS Branch Circular
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  • Compensation claims
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      • Compensation for Train accidents or untoward incident
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      • Under construction
      • Form for lodging FIR / Compalint in case of Theft / Robbery / Dacoity
    • Goods / Parcel / Luggage
      • General responsibility of the Railway administration
      • Liability after termination of transit ( Section 99 of the Railways Act , 1989)
      • Claims for Goods and Parcel
      • Application form for preferring Compensation Claim
      • Liability in respect of consignments booked at owner’s risk rate
      • Liability in respect of consignments booked to sidings
      • Settlement of Claim
      • Missing and damaged goods report
• Stores
  • About Us
  • Suppliers Corner
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  • For Other Railways
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• Construction Organisation
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  • Officers’ e-mail & Contact
  • Organisation Structure
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  • Engineering Con
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• Electrical
  • About Us
    • Brief
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    • List of Electrical Officers
    • PIO (Electrical HQ)
  • Traction Distribution (TRD)
  • General Services
  • Electric Locomotives
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  • Rail Kaushal Vikas Yojana
• Civil Engineering
  • NOTIFICATION
  • ENGG WORKSHOP SINI
  • About Us
    • S.E.Railway Map
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  • Key Stastics
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  • Status of Production of PSC Sleepers-SER
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    • List of Approved Consultants
    • Application form for Consultants
  • Registration of Approved list of Contractors Class ’A’
• Mechanical
  • General Wing
  • Organisation Tree
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• Medical
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  • Central Hospital, Kolkata
  • BMW Management at Central Hospital
  • Update on CTSE Tie-up
  • Documents & Forms
  • Honorary Visiting Specilist
  • Registration of Firm
  • Recognised/ Tie-up (for treatment & investigation) Hospitals
  • Divisional wing at Kharagpur
    • arup
    • Tender
    • CME on Gynaecology and Obstretrics
    • Achievement of Div Hosp.KGP
    • Expression of Intent ( E.O.I) from all CGHS empanelled Hospitals located in West Bengal for entering into MOU towards providing indoor treatment facilities to the Railway patients of S.E.R. Hospital, Kharagpur on bill system of payment.
    • Tender for hiring of Ambulance Van for SRC Health Unit
  • Divisional Wing at Adra
  • Divisional Wing at Chakradharpur
  • Divisional Wing at Ranchi
• Personnel
  • About us
  • Organization Chart
  • Secret Ballot-2020
  • Employee Notification
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  • ORDERS
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    • RTI Act
  • Staff Corner
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  • Codes, Manuals & Serials
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  • Forms
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• Operating
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• Vigilance
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Tenders & Bill Status

• Tenders India Page
• Station Redevelopment Documents
• e-Procurement

News & Updates

• News
• Achievements
• Press Release
• Employment Notification
  • CULTURAL QUOTA RECRUITMENT 2018-19
  • NOTICE- CEN 02/2018
  • Re-engagement of retired staff 2018-19
  • Engagement of Data Entry Operator
  • Scouts & Guides Recruitment 2018-19
  • GDCE by RRC-2018
  • Sports Quota Recruitment- 2018-19
  • ENGAGEMENT OF ACT APPRENTICES 2018-19
• Train Accidents Inquiry Reports
• Public Information Regarding Train Accident

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