SOUTH EASTERN RAILWAY
UNRESERVED TICKETING THROUGH MOBILE APP BECOMING
MORE POPULAR IN S E RAILWAY
Kolkata, 9th November, 2018:
After the extension of service for purchasing of unreserved railway tickets through Mobile App (UTSONMOBILE) introduced all over India on and from 1st November 2018, a good response has been observed from the passengers in S E Railway jurisdiction.
As a big leap, booking of unreserved tickets on all non-suburban sections in addition to suburban sections across all Zonal Railways has been made available from 1st November to enable seamless booking of unreserved tickets all over Indian Railways which will obviate the need for passengers to wait in queues for purchasing the tickets. The facility of booking unreserved tickets including season tickets and also platform tickets is available through the ‘UTSONMOBILE’ app.
In South Eastern Railway, the number of passengers purchasing unreserved tickets through mobile app in the first week of October, 2018 was only 38,565. In the first week of November after extension of the service across all Zones, the number of passengers has gone up to 43,018. Earnings of S E Railway from UTS on Mobile in the first week of October was Rs 4,49,923. The earnings on this account has gone up to Rs. 6,37,843 in the first week of November, 2018.
In comparison to the first week of October, 2018, there has been an increase of approx 5000 passengers and earnings of rupees two lakhs in the first week of November after all India implementation of the utility. In S E Railway the service is now availed by 6000 to 7000 passengers per day and the average earnings per day is Rs 80,000 to 1 lakh.
To make the service more popular among the passengers, a 24 hour Helpline (No 033 22107435) is functioning in this regard.
Unreserved Mobile Ticketing has been introduced by Ministry of Railways with a view to promote Cashless transactions (Digital payment), Contact less ticketing (no need to physically visit the point of sale) and Customer convenience and experience.