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   Commercial
      Leveraging of Technology
         Rules / Policy
            Refund of fare
               Unused tickets on which no reservation has been made
Levy of Clerkage Charge
Unused tickets on which reservation has been made
Unused Waitlited or RAC tickets or Waitlisted
Cancellation of E.Tickets
Refund on Tatkal Tickets
Refund on tickets booked against Military / Other Forces Warrants
Refund on tickets purchased on Credit Card
Refund of Security deposite for booking of Special Coaches and Train
Postponement or Preponement of journey on a reserved RAC or Waitlisted tickets
Non- commencement or missing of journey due to late running of trains
Lost , Misplaced , Torn or Mutilated Tickets
Application for refund PRS tickets in other circumstances
Cancellation charge when reservation for starting journey is confirmed and onward journey is not confirmed
Change of journey from lower class to higher class
Refund of certain fare on failure to provide air-conditioning facility in air-conditioned coaches


 
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Unused tickets on which no reservation has been made

                          Unused tickets on which no reservation has been made

         If a ticket on which no reservation of a seat or berth  has been made is    presented to the station master  for  cancellation , refund of fare shall be made on every such ticket after deducting the clerk age -

  (i)The Ticket is presented for cancellation within three hours of issue of ticket.   

  (ii)  In case of tickets issued in advance , the ticket is presented upto 24.00 hours of the day preceding the day of journey . 




Source : South Eastern Railway CMS Team Last Reviewed : 10-04-2014  


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