Item No.



4(b) (i)

Particulars of Organization, functions and duties

Personnel Department deals with the Establishment and Human Resource Management of S.E. Railway. The Chief Personnel Officer (CPO) is the head of the Personnel Department and monitors the working of the department.  He is assisted by Chief Personnel Officer/Admn, Deputy Chief Personnel Officers, Senior Personnel Officers and Assistant Personnel Officers.  Further down below in the hierarchy are Office Superintendents, Staff & Welfare Inspectors, Ministerial/Clerical and other support staff.


Organizational Structure of Personnel Officers

Functions / duties

4(b) (ii)

Power and duties of officers and employees.

The powers and duties of the officials are exercised as laid down in the Schedule of Powers.


Powers of Officers

4(b) (iii)

Procedure followed in the decision making process including channels of supervision and accountability.

Primarily decision making is based on the Rules available in Codes, Manuals and circulars issued by Railway Board from time to time and from the Schedule of Powers issued by S.C. Railway.




Powers of officers

4(b) (iv)

Norms set for the discharge of functions.

All officials discharge their functions as per the rules laid down in Codes, Manuals, Schedule of Powers and other Establishment Rules.




Powers of Officers

4(b) (v)

Rules, regulations, instructions, Manuals & Records used for discharging its functions.




Powers of Officers

Search for Railway Board circulars

4(b) (vi)

Statement of the  categories of documents held by it or under its control

Documents & Files pertaining to the following subjects are available in Headquarters offices of Personnel Department:-

Personnel & Establishment matters of Gazetted Officers,  Non-Gazetted officials viz., Recruitment, Appointments, Training, Legal, Welfare, Settlement matters, Manpower Planning, Disciplinary, Compensation matters working in Hd. Qrs. Service Records, Leave statements, Reservation Rosters, etc. of Non-Gazetted officials working in Hd. Qrs.

Dealing of representations from different agencies/bodies like PMO, MR/MSRs office, APS to MR, DOP, DPG, CA-iii, Parliament Questions, MPs/ MLAs/MLCs, various pressure groups, recognised unions and other organizations.

4(b) (vii)

The particulars of any arrangement that exists for consultation with, or representation by, the    members of the public in relation to the formulation of its policies or implementation thereof.

Personnel Department deals primarily with Railway employees.

4(b) (viii)

A statement of the boards, councils, committees and other bodies constituted.

Participation of Railway Employees in Management (PREM)


Quarter Committee


Staff Benefit Fund Committee

4(b) (ix)

The directory of its employees and its officials

Available on website under Contact us

SER Telephone Directory

4(b) (x)

Monthly remuneration received by each officer   and employee, including the system of compensation as provided in its regulations.

The monthly remuneration received by the Officers and the employees are as per the Ministry of Railways, Government of India approved pay scales, rules and orders.     

Pay Scales of Officers & staff

4(b) (xi)

The budget allocation to each Department   indicating the particulars of all plans, proposed expenditure, and reports on disbursements made.

Plan Head Expenditure

Ordinary working expenses

4(b) (xii)

The manner of execution of    subsidy   programmes, including the amounts allocated and the details of beneficiaries of such programmes.

Staff canteen, various Welfare measures, etc.


Welfare @ SER website under Welfare Menu under Personnel Department

4(b) (xiii)

Particulars of recipients of concessions,   permits or authorizations granted by the Institute.

Freedom fighter passes, Arjuna Awardee passes, etc., are being given as directed by Ministry of Railways.


Pass Rules

Railway Concession Rules

List of concessions

4(b) (xiv)

Details in respect of the information, available to or held by it, reduced in an electronic form.

Personnel Department web page

4(b) (xv)

The  particulars  of  facilities    available  to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use.

Citizens can obtain information from time to time through following modes:

1.              Website

2.              Gazettes

3.              Print Media

4.              Electronic media

5.              Announcements

6.              Newspapers

7.              Notice Boards

8.              Printed Manuals

8.         Detailed information on RTI, please visit: www.rti.gov.in , www.cic.gov.in and www.rtiindia.org

4(b) (xvi

The names, designations and other particulars of the Public Information Officers.

RTI Information@ SER Website under 'Contact Us'

4(b) (xvii)

Such other information as may be prescribed.

Personnel Department web page