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10.0 Time frame for attending complaints on Cleanliness::

Sl. No.

Category of Station

Time taken to attend complaint

 

10.1

 A1 & A category stations

 

15 min

10.2(a)

OBHS trains

20 min

10.2(b)

Other trains

Next coaching train examination station after providing reaction time of 20 min.




Source : South Eastern Railway CMS Team Last Reviewed on: 06-10-2016  


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