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04-06-2015
GENERAL MANAGER/SOUTH EASTERN RAILWAY Inspects & Interacts with passengers at Ranchi Station

GENERAL MANAGER/SOUTHEASTERNRAILWAY Inspects & Interacts with passengers at Ranchi Station

Ranchi,04th June, 2015:

Shri Radhey Shyam, GM/SER inspected Ranchi station and interacted with passengers at random waiting for boarding trains at Ranchi station o­n date (04.05.2015).Shri Deepak Kashyap, DRM/SER/RNC accompanied the General Manager along with other Officers at Ranchi.This inspection has been made not o­nly to get the feedback of the passengers but also to see that the various facilities and passenger amenities of Ranchi Station have reached the passengers andSER’s efforts to give further fillip to all round up gradation of passenger amenities during this ‘passengers and customer Fortnight, Railyatri/ Upbhokta Pakhwada’.

General Manager interacted with the passengers who were waiting at Ranchi station for boarding trains for different directions viz. New Delhi, Varanasi, Allahabad, Patna, Lucknow & major cities of South India.The passengers shared their experiences of train journey with General Manager. Passengers complemented overall SER’s concerted efforts to the benefits of the passengers and rail users.Shri Radhey Shyam inspected Computerized Reservation Centre, PRS-cum-UTS, Felicitation Counter, Booking offices, Catering units, FOB, Retiring Rooms, Ticket counters, Station surface area etc. to take care of passengers requirement.GM also inspected the increased platform shelters, direct access to the city from platform, parking space, signage, and setting up of LED display board at Station which disseminates the detail of arrival and departure timings of trains.In pursuit of providing amenities to the passengers Sri Radhey Shyam said to the passenger that SER has achieved significant milestones. Escalator has been installed at Ranchi Station to ease the differently able persons, senior citizens and other passengers as an improvement of passenger amenity.

In order to enhance passenger convenience cleanliness of trains and stations is being accorded a high priority o­n SER.There has been a strong focus in providing our customers with highest standard of cleanliness both at station and in trains. Ranchi and other more important stations of Ranchi division are provided with CC TVs to keep under surveillance of passengers to avoid any untoward incidents.

Earlier, GM inspected the newly constructed Astroturf Hockey ground at Hatia and Mechanized Laundry at Ranchi which will be inaugurated shortly.Later, GM held a press conference at VIP’s lounge at Ranchi Station and conveyed the Reporters & Media Representatives of Ranchi about the various developmental activities especially in passenger’s facilities and amenities provided with the Ranchi Division.





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