SOUTH EASTERN RAILWAY
FREIGHT CUSTOMER MEET AT SER HEADQUARTERS
Kolkata, July 22, 2016:
A meeting with freight customers comprising representatives from SAIL, TISCO and CIL with an interactive session was held at South Eastern Railway Headquarters, Garden Reach this morning (22.07.16) to sensitize them about the customer friendly new initiatives taken by the Ministry of Railways recently to help enhance freight loading, such as abolition of dual freight pricing of iron ore, re-introduction of short lead concessions and withdrawal of port congestion surcharges with two point destination for Steel traffic.
Shri A.K.Goel, General Manager, South Eastern Railway presided over the meeting, while Shri Anirban Datta, Additional General Manager, Shri Suchitto Kumar Das, Chief Operations Manager, Ms. Gauri Saxena, Chief Commercial Manager along with other senior officers from South Eastern Railway attended the meeting from railway side.
General Manager, South Eastern Railway conveyed his thanks for achieving the loading target fixed for this railway during the first quarter of the current fiscal. He assured all co-operation from Railway side would be rendered and expressed hope that the customers should also reciprocate by offering more freight so that SER would be able to meet its loading target. Availability of rake has been assured and it has been expressed that all issues pertaining to loading will be addressed with top priority.
Shri Suchitto Kumar Das, Chief Operations Manager, SER in his deliberation mentioned that clearance of all projects will be processed in war footing and any grievance will be redressed with proper attention.
The customers informed that their loading performance is being affected by low market demand. The freight customers thanked the Railways for these new initiatives and expressed hope that these would help to increase freight loading substantially in the balance period of the current financial year. They have raised issues affected their loading performance and solicited help on the matter concerning to the Railways.